About Us

Our Story

The Founder

With experience in Hospitality and the Tourism industry in addition to having worked with different personalities in tourism and conservation in Rwanda for over 20 years.

 

The Founder/CEO GATO Herbert an adventurous traveller with an infectious energy and multi lingual abilities who loves meeting all kind of people and making friends from around the world.  

 

With exceptional communication skills, strong customer focus and excellent organizational skills, he is extremely passionate creating unique and memorable experiences, about exceeding customer expectations and about service delivery that is cut above the rest.

UMUBANO TOURS

UMUBANO-TOURS Ltd is committed to providing exceptional and memorable tours to all our guests. Our professional tour guides and drivers are highly skilled and experienced, ensuring that our guests receive the best possible service.

 

With their extensive knowledge of the local culture and environment, our guides are able to provide insightful and informative commentary throughout the tour, enhancing the overall experience. Our drivers are also skilled and knowledgeable, ensuring that our guests are safe and comfortable throughout their journey.

 

With UMUBANO-TOURS Ltd, you can be sure that your tour will be a wonderful experience from start to finish.

“Umubano”, The meaning: 

Umubano means in Rwandan language “Relationship”.

We do express this relationship by translating our Vision in our Mission.

 

Traveling together with us creates and supports capacity building of our local partners leading to their self-reliance and poverty eradication.

Our Team

UMUBANO-TOURS Ltd is committed to providing exceptional and memorable tours to all our guests. Our professional tour guides and drivers are highly skilled and experienced, ensuring that our guests receive the best possible service.

 

With their extensive knowledge of the local culture and environment, our guides are able to provide insightful and informative commentary throughout the tour, enhancing the overall experience. Our drivers are also skilled and knowledgeable, ensuring that our guests are safe and comfortable throughout their journey.

 

With UMUBANO-TOURS Ltd, you can be sure that your tour will be a wonderful experience from start to finish.

Umubano Tours in numbers

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What our customers are saying about us

  • star rating  From day one I was impressed with Umubano Tours. Found them thanks to reviews on tripadvisor, and so glad I did. Herbert Gato organized a dream trip for me. Everything... read more

    CarinaB26
    April 23, 2021

    star rating  gorilla Trecking and golden monkey a life experience - We did a 3 day 2 night tour that took us through the volcanoes national park over the boarder to Uganda. It was quite journey driving to the motel Dianne... read more

    Jeff W
    January 13, 2019

    star rating  Umubano Rwanda Tour - We had a fantastic time in Rwanda and cannot praise Herbert and his team highly enough. Our guide, over 10 days, was excellent. Didier was knowledgable, helpful and shared... read more

    debsidoo52
    September 25, 2018
  • star rating  Great planning and service - Herbert Gato helped plan the perfect Trip to Rwanda, it combined 2 days of Gorilla Trekking, golden Monkey walk and relaxing day at Lake Kivu. Once we arrived, he met... read more

    Allgators
    July 23, 2018

    star rating  Amazing Rwanda Gorilla and golden monkey trekking - I took my dad on this trip and we were not disappointed. Everything was very well organized and the trekkings were just amazing. Our tour guide/driver Gato was awesome. He... read more

    Pocatgirl
    July 11, 2018

    star rating  Perfect service, great experience - Me and my wife travelled to Rwanda and DRC with Umubano Tours in January 2018. We did gorilla tour and climbed Nyiragongo volcano. Both the Rwanda part (with guide Arbat)... read more

    Hana G
    February 14, 2018
  • star rating  Overall, fantastic. From the point of inquiring into our trip, Herbert was always quick to respond to emails and was able to tailor a package to suit our needs. Their... read more

    12-Kayley-05
    December 30, 2017

    star rating  Nyungwe Birding Trip - Herbert at Umubano tours organised a tailor-made 5 day birding trip to Nyungwe Forest in the south of Rwanda. It was great! The pre-trip arrangements went smoothly and... read more

    KonkoitBirding
    August 16, 2017

    star rating  Great experience - I contacted Umubano tours some two weeks before my trip to Rwanda to see if they can arrange a 1 day trip for me to the Akagera national park. They... read more

    Erika M
    March 20, 2017
  • star rating  3 day Gorilla Trip - Great experience with Umubano Tours on a 3 day Gorilla Trip. They were the quickest company to respond to our inquires and were very prompt with all my many... read more

    Aloha3
    February 20, 2017

    star rating  They did not respond to any of my contact attempts - I tried to contact this company via their website form and to make an appointment via their online appointment form but they never responded. I suppose they don't want customers.... read more

    lost_in_travellation
    January 19, 2017

    star rating  Fantastic service - Travelled with Umubano tours for their 3 Day Gorilla Trek Tour. Bosco our driver and guide was fantastic in looking after us, particularly after I became ill. The... read more

    Jillsy53
    September 27, 2016

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